The Pick From Store app streamlines the in-store fulfilment process

A smooth experience from notification to collection

Maximise the convenience of click and collect for customers and colleagues.

  • Direct shop floor integration with SMS, push notifications and email for better speed and quality of communication
  • Dedicated kiosk for self check-in, with built in call-for-assistance functionality
  • Dynamic collection instructions ensure customers always head to the right part of the store
  • GPS integration to notify colleagues to prepare orders when customers are near

Increase order values and collection rates

A seamless collection journey and improved customer communications for increased customer satisfaction.

  • Integration with your eCommerce recommendations engine gives customers personalised, relevant information
  • Shared information with sales colleagues empowers them to always make targeted recommendations
  • Increase Net Promoter Score by up to 3 points and overall click-and-reserve collection rates by up to 2%

Improve picking accuracy and click and collect efficiency

Free colleagues from dependence on legacy POS systems and give them an easy to use workflow.

  • Virtual picklists provide detailed product descriptions and images to reduce mispicks between similar items and cut down on paper and printing
  • Dynamic location marking maximises space and prevents missing parcels or delays to the customer¬†¬†
  • Supports multiple fulfilment options, including colleagues picking items from store shelves and parcels arriving from central warehouses
  • Secure two-way integration options to extend, enhance or replace legacy systems involved in click and collect

The pick from store app is part of the digital store platform

As part of the digital store platform, the pick from store app allows you to differentiate from your competitors and opens up a whole new range of opportunities to drive innovation, power business-as-usual, and deliver engaging store experiences.

Request a demo of the pick from store app

All the small things: how to get click and collect right