We use cookies to collect information about how you interact with our website and to allow us to remember you. We use this information to improve and customise your browsing experience.

options iconMore Options

Customer loyalty 2024: our survey says

Find out what loyalty means to customers in 2024 - and which retailers top the charts

We asked shoppers what loyalty means to them in 2024, when they have a world of choice at their fingertips, and no longer have to be present in a store to benefit from their loyalty schemes.

Customer loyalty report cover

Customer loyalty 2024: our survey says

Fill out the form below to get the full picture