Red Ant's guide to elevating the customer experience - department stores and concessions
How departments stores can embrace tech to ensure they not just surviving but thriving
While their position in the hearts and minds of shoppers is undeniable, department stores have suffered a degree of damage wrought by the challenges of recent years. This guide looks at the steps retailers can take to secure footfall and increase sales through a personal touch not found anywhere else.
Discover how to elevate the department store experience
Retailers cannot afford to rest on its laurels and expect this growth to generate organically from ‘business as usual’ activities. Proactive department store retailers understand that the answer lies on widening and elevating the in-store services they offer.
By downloading the whitepaper, you will discover:
How to leverage the opportunity – elevating experience and engagement
The importance of clienteling and beyond – the concessions model
The way to get – and stay – ahead of the curve