Tough Customers
What shoppers really want – and what they really don’t – from their in-store experience.
We commissioned a major OnePoll survey to find out from 2,000 UK shoppers exactly what they expect from their in-store experience as well as their major bugbears and obstacles on the path to purchase.
![Download the free whitepaper Tough Customers](https://images.prismic.io/redant-website-2020/8fdedc70-48c5-475f-8268-001d00bf18d5_WP-Header-Tough-Customers.png?auto=compress,format)
Expectation v reality
You can’t provide the best possible shopping experience without first finding out what your customers actually want – and they have clear opinions about what they expect from retailers.
![UK shoppers believe in-store shopping is failing to keep pace with the online experience](https://images.prismic.io/redant-website-2020/3e58bda5-95ad-477c-9a43-e1932b2ac6c9_Tough-Customers-stats.jpg?auto=compress,format)
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Download the whitepaper
Fill out the form below to get the full picture.
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