Discover essential retail industry news and research
We round up all the latest industry news and expert resources and release regular research papers to help you deliver a better in-store experience.
The ghosts of Xmas CX - past, present and future
We all know how the story goes –a miserly person is made to revisit his past, look at his present and recognise what his future could be if he doesn’t change his ways. And now A Christmas Carol brings its cautionary tale to the behind-the-scenes business of retail.
The MACH factor - what is it?
It’s the buzzword of the moment – retailers and vendors alike are talking about MACH and its potential as a structure for digital transformation. But, as with many tech concepts packaged into handy catchwords, it can be hard to extract meaning and relevance if you’re not familiar with the idea behind the acronym.
Stories from the Shop Floor
2023 Luxury Shopping Trends in the Middle East
Many brands have recognised the Middle East's opportunity for luxury retail, especially inside the UAE’s hugely popular mega-malls. Discover the critical luxury shopping trends retailers should be aware of when operating in the UAE.
4 types of retail data necessary for successful luxury brands
Retail data can view traditional luxury sales and marketing decisions in a new light and help retailers avoid potentially costly mistakes while also providing accountable evidence of how improvements can be made. There are 4 types of retail data that every luxury brand should review before making choices that could affect their bottom line. Discover them today.
The future of luxury – 5 things to expect from a changing market
It’s almost impossible to resist change and survive in the wake of external forces. Even a well-established retail sector such as luxury has to recognise and participate in the fundamental adjustments needed on both sides of the transaction process to ensure customers and store associates have confidence in its future.
Pride at Red Ant - A conversation with Digital Marketing Executive, George
Red Ant wants to create a truly inclusive workplace for everyone. As we near the end of Pride Month, we spoke with our digital marketing executive, George, to discuss how well he believes Red Ant is creating an inclusive work environment for the LGBT+ community.
The Red Ant Guide to Clienteling
Why using a retail technology provider might beat an in-house team
As technology changes, it remains a constant debate whether going in-house is better than outsourcing. Although using an in-house team might initially seem the right decision if possible, there are many benefits to using a retail technology provider instead.